Terms of service

Terms of Service

Welcome to [Vilzo]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • The information you provide is accurate and complete.

2. Account Terms

You may choose to create an account to make shopping more convenient.

You agree to:

  • Provide accurate and current information.

  • Keep your login credentials confidential.

  • Notify us immediately of any unauthorized use of your account.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unlawful activity.

3. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges will be calculated during checkout where applicable.

  • Payment must be completed before an order is processed.

  • We accept payment through secure third-party payment providers supported by our website.

If a payment is declined or cannot be processed, your order may be cancelled.

4. Product Descriptions

We strive to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Minor variations in color, size, packaging, or appearance may occur due to photography, display settings, or manufacturer updates.

  • We do not guarantee that all product descriptions are completely error-free.

  • We reserve the right to correct errors or inaccuracies without prior notice.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders suspected of fraud or misuse.

  • Refuse orders due to pricing errors, stock unavailability, incorrect information, or other legitimate business reasons.

If payment has already been received for a cancelled order, an appropriate refund will be processed.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframes shown on our website.

Please note:

  • Delivery estimates are approximate.

  • Delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

  • Customers are responsible for providing accurate shipping information.

Estimated delivery time: [6-7 Days].

7. Returns and Refunds

Our Returns and Refund Policy forms part of these Terms.

Generally:

  • Return requests must be made within [6 Days] of delivery.

  • Returned products must be unused, in original condition, and include original packaging unless the item is defective.

  • Certain products may not be eligible for return due to hygiene, customization, or other reasons specified on the product page.

  • Approved refunds will be processed using the original payment method within [6-7 Days] after inspection and approval.

Please refer to our separate Return & Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Website design

  • Text

  • Icons

  • Software

is owned by or licensed to [Vilzo] and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Violate applicable laws or regulations.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to our systems.

  • Interfere with website security or functionality.

  • Engage in fraudulent transactions.

  • Misrepresent your identity or provide false information.

  • Copy or scrape website content without authorization.

Violation of these Terms may result in suspension of access and legal action where appropriate.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [Vilzo] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid by you for the relevant order giving rise to the claim.

  • Nothing in these Terms limits liability that cannot be excluded under applicable law.

11. Disclaimer

Products and services are provided on an "as available" and "as is" basis.

We do not guarantee:

  • Continuous or uninterrupted website availability.

  • Error-free operation.

  • That the website will always be free from viruses or other harmful components.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.

Updated Terms will become effective upon publication on our website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts located in [City, State, India].

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: [Vilzo]

Email: [shopifystartup2026@gmail.com]

Business Address: [shivprasadatole77@gmail.com]

Phone: [9284600986]

We will make reasonable efforts to respond to your queries promptly.

By using [Vilzo], you acknowledge that you have read, understood, and agree to these Terms of Service.